Privacy Policy

1.0 INTRODUCTION

1.1 This website is operated by Illumina8. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy carefully because it contains important information regarding:

Who we are
How and why we collect, store, use and share personal information
Your rights in relation to your personal information; and
How to contact us and supervisory authorities in the event that you have a complaint.

1.2 Illumina8 (we) collect, use and are responsible for storing certain personal information about you.

2.0 THE PERSONAL INFORMATION WE COLLECT

2.1 The personal information is information which you can be identified from (and does not include any anonymized forms of information).

Types of personal information

2.2 We may process the following types of personal information in relation to you:

Your name, contact details and/or payment information e.g. Credit or debit card details, bank details or payment method details when donating on our site;
IP address, information from cookies, information about your computer or device (e.g. device and browser type),
Information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable).

Sensitive personal information

2.3 Sensitive personal information’ is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying you, all, information concerning health or information concerning a natural person’s sex life or sexual orientation.

3.0 HOW YOUR PERSONAL INFORMATION IS COLLECTED

3.1 Your personal information will be collected as follows:

Personal information obtained from you directly

3.2 We will sometimes obtain information from you directly, including when you provide it to us (e.g. by you contacting us, responding to special offers).

3.3 From your use of our website, using cookies and similar technologies, and

3.4 From third parties – Google Analytics & Facebook.

Personal Information we collect when you make contact

3.5 We will collect personal information by the following means:

3.6 When you send an email to the email address displayed on our website, we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Phone

3.7 When you contact us by phone, we collect your phone number and any information provided to us during your conversation with us.

3.8 We may record phone calls, for training and quality purposes as well as in line with our Legal obligations surrounding verbal Direct Debit creation and authorisation.

Post

3.9 If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

Personal information obtained by use of cookies or other automated means

3.10 Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

3.11 Cookies are small text files on your computer/device. They are made by your web browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website's server. They improve your experience of using a website, for example, by remembering your preference settings and by measuring your use of a website to ensure that it meets your needs.

3.12 We will sometimes obtain information via automated technology. This shall be by use of cookies and other similar technology. A cookie is a small text file which is placed onto your computer or electronic devise when you access our website. Similar technologies include web beacons, actions, tags, local shared object (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users actions and activities, and to store information about them. Usually this will be in order to monitor and obtain information regarding:

3.13 On the first occasion that you use our site we will ask whether you consent to our use of cookies and/or other similar processing technologies. If you do not consent, such technologies will not be used. Thereafter you can opt of using cookies at any time or you can set your browser not to accept cookies. However, some of our website features may not function as a result.

Personal information obtained from third parties

3.14 We will sometimes obtain information about you from third party sources. Usually this shall be from the following entities such as google, and other social media platforms.

4.0 AUTOMATED DECISION MAKING TO BE A LISTED FEATURE

4.1 You may be the subject of our automated decision-making processes to be featured on Illumina8 as a “clients offered services to”. Automated decision-making means the use of personal information in order to make a decision which is undertaken by us.

4.2 In any circumstances where are the subject of automated decision making, you always shall be notified that a decision has been made in this manner. You are able to make any request for that decision to be reviewed.

5.0 CHANGES TO THE WAY IN WHICH WE COLLECT YOUR PERSONAL INFORMATION

5.1 Illumina8 reserves the right to make changes this policy, and to make changes in the way we collect and use your personal information due to legal and regulatory requirements.

5.2 In the event that we need to obtain personal information in relation to you from any other source than those described above, we shall notify you of this.

6.0 HOW WE USE YOUR PERSONAL INFORMATION

6.1 In general, your personal information will generally be processed for the following

purposes:

for administrative and business purposes (particularly to contact you and process orders you place on our website or when you have made contact);
to communicate with you regarding the ongoing work of the business;
to enable us to contact you regarding your business needs;
to improve our organisation and website;
to fulfil our contractual obligations;
to advertise our resources and services;
to analyse your use of our website, and in connection with our legal rights and obligations.

7.0 FRAUD PREVENTION

7.1 We will undertake fraud checks via use of your personal information. This will involve sharing and working with fraud prevention agencies. We do so to protect our own business interests (which is encompassed within our legitimate interests as a business).

8.0 LAWFUL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

8.1 We have described above the purposes for which we may process your personal information. The purposes will at all times be justified by UK General Data Protection Regulation - GDPR

General lawful bases

The lawful basis upon which we are able to process your personal data are:

(1) Where we have your consent to use your data for a specific purpose;

(2) Where it is necessary to enter into a legal contract with you or to perform obligations under a legal contract with you;

(3) Where it is necessary to enable us to comply with a legal obligation

(4) Where it is necessary to ensure our own legitimate interests or the legitimate interests of a third party (provided that your own interests and rights do not override those interests).

(5) Where we need to protect your own vital interests (i.e the vital interests of another person); and person) and/or

(6) Where it is needed in the public interest (or where we are acting in our official functions).

8.2 In general, in order to meet the purposes, we have described above, we will process your personal information where we have your express consent on each occasion that the data is processed.

8.3 We have explained above that we may process sensitive personal information in relation to you. We have defined above the general purposes for which we process your personal sensitive information. These purposes are justified by lawful conditions. There are however additional conditions which apply to sensitive personal information.

8.4 We will therefore only process your sensitive personal information for any or a combination of the following additional lawful reasons, which are;

(1) Where you have provided us with explicit consent;

(2) Where it is necessary for employment, social security and social protection (and it is properly authorised by law);

(3) Where it is necessary for your vital interests or the interests of another; (4) Where the information is made publicly available by you;

(5) Where the processing is necessary for defending or establishing legal claims or court proceedings;

(6) Where the processing is necessary for substantial public interest;

(7) Where the information is necessary for medical or social care reasons;

(8) Where the information is necessary for reason of public interest or in the area of public health; and/or

(9) Where the information is necessary for scientific research, statistical purposes, historical research or archiving purposes in public interest.

8.5 In general, in order to meet the purposes, we have described, we will usually process your sensitive information where it is necessary in order to comply with employment, social security and social protection legal requirements.

9.0 SHARING OF YOUR PERSONAL INFORMATION

9.1 We do not sell your personal information to third parties. We are required to enter into a formal legal agreement to enable such sharing of personal information to take place.

10.0 HOW LONG YOUR PERSONAL INFORMATION IS KEPT

10.1 Your personal information will be kept for the period of time which is necessary for us to fulfil the above purposes, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you and Illumina8).

11.0 KEEPING YOUR INFORMATION SECURE

11.1 We will ensure the proper safety and security of your personal information and have measures in place to do so. We will use technologies and organisation measures to keep your personal information secure.

11.2 We have proper procedures in place to deal with any data security breach, which shall be reported and dealt with in accordance with data protection laws and regulations. You shall also be notified of any suspected data breach concerning your personal information.

14.0 YOUR RIGHTS

14.1 Under the UK General Data Protection Regulation, you have a number of important rights. In summary, those include rights to:

(1) Fair processing of information and transparency over how we use your personal information;

(2) Access to your personal information and to certain other supplementary information that this Privacy Statement is already designed to address;

(3) Require us to correct any mistakes in your information which we hold;

(4) Require the erasure of personal information concerning you in certain situations;

(5) Receive the personal information concerning you which you have provided to us, in a structured commonly used and machine-readable format and have the right to transmit this information to a third party in certain situations;

(6) Object at any time to processing of personal information concerning you for direct marketing;

(7) Object to decisions being taken by automated means which produce legal effects concerning you or similarly significant affect you;

(8) Object in certain other situations to our continued processing of your personal information, or ask us to suspend the processing procedure in order for you to confirm its assurance or our reasoning for processing it;

(9) Object to processing your personal information where we are doing so in reliance upon a legitimate interest of our own or of a third party and where you wish to raise to an objection to this particular ground;

(10) Otherwise restrict our processing of your personal information in certain circumstances; (11) Claim compensation for damages caused by our breach of any data protection laws; and/or

(12) In any circumstances where we rely upon your consent for processing personal information, you may withdraw this consent at any time.

14.2 For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on your rights under the General Data Protection Regulations. If you would like to exercise any of these rights, please contact Illumina8 by sending us an email to admin@th3platform.com

15.0 Changes to the privacy policy

15.1 We may change this privacy policy from time to time in order to respond to the needs of the business and to respond to the legal and regulatory requirements.